JPMC gives all patients right to make sure that, wherever and whenever care is provided, it is of high quality and is safe.

Patient Rights


Rights to be treated with courtesy, dignity, and respect

Protection and Safety

Rights to be provided healthy and safe environment


Rights to you and family to participate in the care process and decision making


Rights to get information in a method and language you can understand

Confidentiality and Privacy

Rights to privacy and Confidentiality of your personal information


Rights to obtain information concerning your medical condition, diagnosis, cost of the care, proposed treatment, and care, including risks benefit, and alternatives.


Rights to comment about health services and we ensure your concerns are addressed.



The rights of other patients and health providers

Shared Decision Making

Provide healthcare providers with relevant and accurate information for diagnostic, treatment purpose. Advise the healthcare providers on wishes with regards to resuscitation.


Be health conscious. Care for and protect the environment. Clarify on additional medical advise & expected cost.


Inform physician and/or staff if you have difficulty following the proposed treatment.


Comply with prescribed treatment or rehabilitation procedures.


Take responsibility for your actions if you decide not to proceed or comply with the care, treatment offered, and recommendations.

Feedback Form

How JPMC Can Help You

We welcome patient feedback, to tell us what we are doing right now and what we can improve. We would like you to think about your recent experience with our service. How likely are you to recommend our practice to friends and family if they needed similar care or treatment?