JPMC gives all patients right to make sure that, wherever and whenever care is provided, it is of high quality and is safe.
Rights to be treated with courtesy, dignity, and respect
Protection and Safety
Rights to be provided healthy and safe environment
Rights to you and family to participate in the care process and decision making
Rights to get information in a method and language you can understand
Confidentiality and Privacy
Rights to privacy and Confidentiality of your personal information
Rights to obtain information concerning your medical condition, diagnosis, cost of the care, proposed treatment, and care, including risks benefit, and alternatives.
Rights to comment about health services and we ensure your concerns are addressed.
The rights of other patients and health providers
Shared Decision Making
Provide healthcare providers with relevant and accurate information for diagnostic, treatment purpose. Advise the healthcare providers on wishes with regards to resuscitation.
Be health conscious. Care for and protect the environment. Clarify on additional medical advise & expected cost.
Inform physician and/or staff if you have difficulty following the proposed treatment.
Comply with prescribed treatment or rehabilitation procedures.
Take responsibility for your actions if you decide not to proceed or comply with the care, treatment offered, and recommendations.